Afaq Al BaydaWhatsApp for Business Social media · Brand identity · Business websites Customer account
WhatsApp for Business

Your restaurant orders,
organized on WhatsApp.

A menu and cart for your customer. A clear order ticket for your cashier. From the first message to delivery or pickup, every order stays organized.

✓ No commission✓ No extra app✓ Setup and training

We check your number’s eligibility for the official integration with Meta before the contract. We never transfer your number or disable your app without your approval. How do we start?

From your customer’s chat to your team
Order ticketIllustrative example
The whole order. Clearly.

Items and quantities
Pickup or delivery, and customer notes

✓ Ready for the cashier to review
WhatsAppCashierCustomer
The daily challenge

Every order needs a busy pair of hands

The cashier replies and writes orders by hand

During the rush, an order gets mixed up or lost. Your restaurant pays the price.

“Where is my order?”

Repeated questions take your team away from preparing orders.

Delivery apps charge 20–30%

of each order. Your customer contacts stay with the platform.

Unhappy customers are more likely to leave a review

Satisfied customers may forget. A reminder gives every customer a chance to share their experience.

The process

From a message to a clear order

They message your number

The menu, photos, and prices arrive inside WhatsApp.

They choose what they need

Items, quantities, delivery or pickup, and a location for delivery.

Your team receives the order

Complete and ready to print as an order ticket.

Updates at every stage

Your customer stays informed without having to ask.

If no one accepts: cashier reminder after 5 minutes, manager alert after 10, customer apology after 15, and automatic closure after 30 minutes. No customer is left waiting without an answer.
Try it yourself

This is what your customer sees

Tap the buttons in the conversation, just as your customer would.

🍔
Al Ofuq RestaurantUsually replies in seconds

Demo only. Sample items and prices.

And this is what your team sees

Cashier dashboard: a real screenshot

The actual system as it appears on the cashier’s phone. This screenshot shows the Arabic interface.

Cashier dashboard: three open orders with details

Sample items and prices

  • ✓The complete order in view — items, quantities, subtotal, delivery, total, customer notes, and address.
  • ✓Two main actions: Accept the order, then mark it ready.
  • ✓Order age in minutes appears on each card so the team can see what is waiting.
  • ✓Customer location and chat one tap away, with tickets ready for a thermal printer.
  • ✓A sound for each new order — no need to keep watching the screen.
Run the numbers

How much commission do you pay?

Enter your monthly sales. The calculation stays on your phone; we receive none of these numbers.

An estimate assuming the same sales move to WhatsApp. Excludes setup, Meta messaging, delivery, and advertising costs. Savings are not guaranteed.

What HungerStation, Jahez and Keeta really take (Arabic)

What you get

What we provide

✓A photo menu inside WhatsApp, with no extra customer app
✓Cashier dashboard: the whole order and a printable ticket
✓Driver dashboard: customer location and chat in one tap
✓Automatic customer updates at every stage
✓Manager alert when order acceptance is delayed
✓A review invitation for every customer, with a direct channel for complaints
✓Promotional messages only for customers who opted in
✓Setup, training, and ongoing support
Up front

What is not included

Clear from the start, so there are no surprises later.

No delivery staff: the system supports your own drivers
POS integration requires the dedicated edition, configuration and testing of your system
No tax invoice: an operational order ticket only
No online payments: cash on delivery or pickup
No promise of new customers: the system serves your existing customers
Meta messaging fees are separate and paid by the restaurant
Pricing

Two clear plans. Your choice.

See what each plan includes, then tell us what you need. We check your number and send a written quote before any commitment.

Essential
For one restaurant or branch
One-time setup1,800
Monthly850
  • The complete system on your restaurant’s WhatsApp number
  • Photo menu with up to 50 items
  • Cashier dashboard and printable order tickets
  • Driver dashboard with location
  • Customer updates at every stage
  • Reminders and escalation for unattended orders
  • Review invitation after each order and direct complaints
  • Two hours of training
  • 10 data updates per month
  • Response to critical incidents within one hour
Request the Essential plan
Growth
For restaurants ready to grow
One-time setup2,500
Monthly1,200
  • Everything in Essential
  • One monthly promotional campaign — design, sending, and management
  • Menu and price updates without a monthly limit
  • Seasonal menu entry handled for you
  • Monthly performance report
  • Four hours of training
  • Priority support
  • Operational review every three months
Request the Growth plan
Additional branch: 800 setup · 400 monthly, with its own system and number.
One month’s cancellation notice. No long-term commitment or cancellation penalty. Meta messaging fees are separate.
Choose what your business needs

Which plan fits, and how do you start?

Three AI ordering editions

Cashier only, the full delivery cycle, or the full cycle with POS. Each edition receives text and voice notes and confirms the order with the customer. POS integration requires vendor documentation and connection testing before activation.

Choose an edition and set up your project

Essential: organize your orders

If you need clearer orders and a simpler workflow for your cashier and driver, start with Essential. Choose the higher plan only when you need its extras.

Growth: more updates and follow-up

If your menu changes often and you need a monthly campaign, reports and extra support, consider Growth. Agree on campaign scope and external costs before starting.

Why setup and a subscription?

Setup covers initial menu entry, configuration, connection and training. The subscription covers ongoing service, support and updates within your plan. We take no percentage of your orders.

Prepare these details to plan your setup

Have your menu, prices, photos, opening hours, branch location, delivery area and fees, and a WhatsApp number you own ready. We check number eligibility and your team’s requirements before agreement.

Help me choose
Other services

Beyond orders

Your business also needs a clear identity, active social accounts, and a useful website. Tell us what you need and receive a written scope and quote.

Social media management

Too busy to keep your accounts active? We plan, design, and schedule your content so customers can see what you offer.

  • Monthly content plan: what to publish, when, and why
  • Post design, copywriting, and scheduling
  • Paid campaigns on Instagram and TikTok
  • Monthly report: reach, engagement, and incoming messages
Discuss social media Send project details

Brand identity and rebranding

An inconsistent look makes your business harder to recognize. We build a clear identity or refresh your existing brand (Rebranding).

  • Logo files and a brand guide you can share with any designer
  • Colors, fonts, and tone of voice
  • Applications for menus, signage, bags, and the storefront
  • Social templates that keep your look consistent
Discuss your brand Send project details

Business website

Customers should not have to ask for every detail. Put your services and contact details on a fast website with your own domain.

  • Designed around your identity
  • About, services, and direct contact pages
  • Domain, hosting, and business email setup
  • Search visibility setup for Google
Discuss your website Send project details

Pricing depends on the scope and what is already available. We listen first, then send the price and timeline in writing.

From agreement to first order

How setup works

Before setupA 30-minute WhatsApp call We discuss your workflow, check number eligibility, and send a written quote and timeline.
Day oneWe prepare the menu and system You send the menu, prices, and photos. We configure your number, hours, delivery fees, and branches.
Day one or twoTeam training Hands-on training for the cashier and driver. Remote across Saudi Arabia, or in person in Hafar Al-Batin and the Eastern Province.
First eveningWe follow up with you We follow the first evening of operations and address issues by priority.
After launchOngoing support Critical incident response within one hour, plus menu and price updates according to your plan.

Your data

  • ✓You own your data — your customer contacts and orders. We process them to operate your service.
  • ✓Encrypted connection (HTTPS), a separate database per branch, and password-protected dashboards with role-based permissions.
  • ✓Access by role: Drivers see delivery-ready orders. Driver names are operational labels; drivers within a branch share a password.
  • ✓When you leave We export your data, and your WhatsApp number remains yours.
  • ✓Marketing messages are sent only to customers who consented.
Before you ask

Frequently asked questions

Do we need to change our restaurant number?
We connect your current number when it is eligible for Meta’s official integration. It may work alongside WhatsApp Business, require a full migration, or need a temporary number. We confirm this before the agreement and never migrate your number or stop the app without your approval.
Does the customer need another app?
No. Customers use the WhatsApp already on their phones, with no download, registration or new account.
How much commission do you charge?
None. Your monthly subscription is fixed, regardless of sales. We charge no percentage or per-order fee.
Can a busy cashier manage it?
Two buttons per order: Accept, then Ready. A reminder arrives after 5 minutes, with a manager alert after 10 minutes if the order is missed.
Who delivers the orders?
Your own drivers; we do not supply drivers. Each driver sees the order, customer location and chat link. When multiple drivers are available, the first to claim an order is assigned to it.
Is online payment available?
Currently, payment is cash on receipt only. The customer sees the total before confirming, and the cashier can print an order ticket.
Does it print a tax invoice?
No. The printout is an operational order ticket with items, quantities and totals. Issue tax invoices through your approved invoicing system.
Does it connect to our POS?
The POS edition supports connecting orders to your system after reviewing vendor documentation, configuring the connection and passing acceptance tests. The cashier and full-cycle editions use their own dashboard.
How long does setup take?
Usually 1–2 days after your information is ready and number eligibility is confirmed. Training takes place on setup day.
What if we want to stop?
Give one month’s notice, with no long commitment or penalty. Your data is exported to you in full.
Where is our customer data stored?
On Cloudflare, with dedicated resources and a separate database for each project. Your data is not sold or shared for marketing and is exported to you when the service ends.
Do you work outside Hafar Al-Batin?
Yes. Remote setup and training are available across Saudi Arabia. In-person visits are available in Hafar Al-Batin and the Eastern Province.
Can you automate enquiries as well as orders?
Yes. Opening hours, branches, prices and delivery fees can be answered automatically. Three monthly plans: text replies SAR 450, voice replies SAR 550 (calls from your website, no phone line needed), both SAR 1,000. Compare plans and subscribe.
Can another type of business use it?
The ordering system is built for restaurants. Automated enquiries and WhatsApp ordering may suit other businesses. Tell us what you do and we will assess the fit honestly.
Get started

Tell us about your business

Choose a service or plan and send the basics. We review your request, then contact you with a clear price and timeline. This is an enquiry, not a purchase or payment.

Or send your enquiry here and we will contact you

Your enquiryA few details help us direct your enquiry to the right person.
We will use it only to reply to this enquiry.
For example, menu size, delivery method, or your biggest order problem.

A different business or a technical partnership? Talk to us

WhatsApp us